I have yet to receive my pay from my previous company, and when I called the woman in charge up, she told me it was because the director in charge had not been in, so the cheque was not signed. It’s a lame excuse, and it irritates me because I’ve heard it before when I was working in customer service, and it can mean anything from “We truly forgot to submit it to the director before this” to “We didn’t get it to the director in time.”
The last time that happened, I remembered it sent constant emails and phone calls from the customer service hotliners to the said director’s office till it got signed. That took only 3 days… MAX. This is two weeks.
I supposed because I’m not a customer, it doesn’t matter.