There’s a little cafe in Bangsar that apparently serves macaroon and French food. It is apparently a quaint little place. Like most upcoming businesses in Malaysia, Les Deux Garcons has a Facebook page. It was used to showcase their promotions and such…
Until today, when the shit more or less hit the fan.
You see, Les Deux Garcons did something that anyone who’s been working in social media for the past six months will know by heart now.
Now, I’ve seen some really fantastic gaffes in the past few months when it comes to social media and Malaysia, but this one takes the cake. Les Deux Garcons, I wish you the very best of luck. Living this down without it killing your business will be tough, but I think it can be done.
Just make sure your social media person undergoes actual customer service training, please?