If you’re going to be renewing your Malaysian passport beginning the second half of 2013 onwards (aka August and beyond), note the following:
- Your passport photos must now have a WHITE or OFF-WHITE background
- There are no more machines, so you need grab a number, wait for it to be called, submit your passport, then wait again as your number will be called again and you can make payment.
How long will the process take? Depending on what time you go and how hardworking the staff is, anywhere from 40 minutes (HAH!) to 3 hours (most likely). You should also be aware that it’s a two step process: First you have to submit a form, your old passport (if applicable), your NRIC and 2 photos on a white background to the officer. Once they’ve had a look through, you’ll then wait for the same number to be called at the next counter to pick up your NRIC and make payment (RM100 for 2 years, RM300 for 5 years).
Collection is the next day.