Geekiness

[Geekiness] Fighting with Logitech G Hub

GHub Home (1)

Had a super long angery-kind of rant about the Logitech G Hub software, but ultimately, all I wanted to do was share what I learnt, which is how I got my Logitech gaming mouse to work on a laptop that doesn’t have Logitech G Hub:

The key thing is to activate your device’s onboard memory with the program you want to use over on the other laptop, but this process is not as intuitive as you might think.

Issue 1: Onboard memory doesn’t work

So, a few scenarios here: 

  • Cannot find the “switch to onboard memory” option at all
    • Click on chosen device. 
    • Click on the GEAR/SETTING icon in the upper right. 
    • Settings will be on the right side of the screen, indicating available slots.
      Note: If you press the Gear Icon from the main page before the device there’s another step of selecting My Gear > Your Device again > Onboard memory. 
  • Onboard Memory activated but the mouse becomes heavy and reverts to default behaviour
    The dumb solution? 

    Change the slot.

    Seriously. I had so much trouble with this, and all I needed to do was change the freaking slot, from Slot 3 to Slot 2 and it worked. MCB. 

Issue 2: Missing LG Hub.exe

In the midst of all this, the Logitech G Hub file went missing. Learnt that this was because G Hub has a damn weird way of installing updates instead of just bundling everything into the MSI installer like the first time it was installed, so any interruptions, like shutting down PC without realising the updater is running (and there’s no indication even IF it’s updating in the background!) can cause the EXE file to not be registered. 

And this can lead to not being able to uninstall or reinstall G Hub. Before you muck around in your registry, Reddit has the answer.

All you need to do is navigate to your C:/Program Files folder and nuke the LOGITECH folder ONLY. Don’t delete anything else, just that folder in that location. 

If you do a general search on your PC’s drive to find this folder, you may also find the Logitech G Hub folder in a location that looks like APPDATA etc, LEAVE THIS ALONE. This is where your settings live, if you nuke this as well, you will need to recreate* your shortcut keys, macros, etc all over again. 

After deleting, try to install G Hub again. It should work. If not, uninstall, restart comp, reinstall, and wait about 15-30 minutes depending on your Internet connection. 

* Up to you whether you want to install, I’d just move it to a different location if you want to do a completely fresh install but don’t want to lose your settings.

Issue 3: Missing settings

So after following the steps in Missing LG Hub, the software could detect my G502 (not the Hero, but the model before), but now I could only change the Lighting effects. I couldn’t get into Assignments (aka macros) or DPI, which left me with a super heavy and slow mouse. 

I uninstalled the software again, then restarted my PC. As it did, I took the mouse OUT from the USB hub I was using and plugged it in directly to the PC. When my comp had restarted, I reinstalled, and now it was showing. 

With missing Chrome shortcut keys but I remembered what I used so it wasn’t too hard. 

End result

Once that was done, and I followed the steps to switch to onboard memory, I took my G502 out from the laptop and plugged it back into the hub. Then I switched from my home PC to my work PC. 

My G502 finally works on my office laptop and now I have all my lovely shortcut buttons on the mouse so I don’t have to rely on my keyboard shortcuts anymore.

Fixing missing 5GHz network issues

Blog header for Missing 5GHz network issues on laptop

So, over the holidays I bought myself a HP Envy x360. It’s a beast of a machine but is also fairly light. I got the AMD version with SSD, so it’s exceptionally quick but can be noisy at times (which is quite manageable and easy to fix).

After almost two weeks of using it though, I realised that the WiFi card would not see specific WiFi networks. Specifically, I had issues with 5GHz networks – some would appear, some would not, and the most irritating of it is that my phone and the Bear’s could detect those networks easily but Envy (yes I am calling her that) could not.

As it turns out, this was a software issue that affected the Realtek cards. The good news? HP or rather Realtek has issued a fix, but getting it is a hassle. This is what HP doesn’t tell you in the forums.

Diagnosing the Realtek RTL8822BE

Follow these quick steps to check if you have the same problem as I did.

Required items
Your laptop with the Realtek RTL8822BE card (or a Realtek RTL8xxx card in general)
Phone/other 5GHz WiFi enabled device
Access/control over the router

Test this:
1. Look for a 5GHz network on your HP laptop/device.
2. See if the 5GHz network appears on your phone.
3. If the 5GHz network appears on your phone but not on your HP laptop, log into your router.
4. In your router, set the assigned Wifi Channel for the 5GHz network to any channel between 36-48.
5. Restart HP laptop/device if required and check if you can see the network now on your HP device.

If you can see the network, congratulations, you have the same issue as I did.

Fixing the Realtek RTL8822BE unable to detect 5GHz network issue

Note: Until the driver download website is updated, you will need to contact HP Support to get the updated driver for the network card.

  1. Plug your machine into the charger.
  2. Download and update the latest BIOS firmware from the official HP site.
  3. Once completed, install the driver you got from HP Support – they may send you a FTP link to download it.
  4. Go through the Diagnosis steps mentioned above to confirm it’s fixed.

And that’s it. The most tedious part of the process is actually talking to Tech Support. They actually Remote Desktop’ed into my machine to check but from what I could see, most of it was unnecessary, if you knew what you were doing. Good luck!

Slide numbers and caps changing

Office 365 quick post

Removing slide numbers from Powerpoint Office 365

  1. Click on the Insert tab.
  2. Select the Header and Footer option (towards the right of the screen).
  3. Uncheck the Slide Number option
    • If you’re just changing the title slide then click on “Don’t show on title slide” at the bottom
  4. Click “Apply to All” and close the tab.

The information on the official MS Office page seems to have completely forgotten the menu is hidden by default.

Sentence case to ALL CAPS and Title Case

Shortcuts for changing caps in MS Word, Powerpoint and Excel:

  • Word and Powerpoint
    Select and press Shift + F3 till you get the desired caps.
  • Excel
    1. Insert temporary column next next to the column you want to change caps.
    2. Use a formula to change the caps, i.e.
      =Proper(click on the cell you want to change the caps of)
      =lower(click on the cell you want to change the caps of)
      =UPPER(click on the cell you want to change the caps of)
    3. Copy the values in the temporary column.
    4. Right click anywhere else and Paste as Values.
    5. Delete temporary column.

Putting this here mainly for my own convenience. I suppose there is a reason why Excel’s a special case but really Microsoft, the fact that I had to write this entry in the first place says a lot about the total failure of your SEO.

Thoughts: Logitech Lightsync Bundle

G560 Lightsync Bundle (1)

Brand: Logitech
Promo name: Logitech G Lightsync Bundle
What it includes: Logitech G512 (Keyboard), G502 (mouse), G560 (speakers with subwoofers)
Recommended retail price (RRP): RM1947
Promo price: RM1380 – RM1388
Should you get it? Yes, if you need a speaker upgrade and either a new keyboard or gaming mouse.

The Logitech G Series is Logitech’s gear for gamer range with the prices to match. They recently released the G560 in Malaysia, and I think to celebrate they introduced a Logitech G Lightsync Bundle that included the speakers, keyboard and gaming mouse. Originally the promo was due to end 31 May 2018; right now it’s a “while stocks last” promo in most of the places I went in.

So what do you get for RM1388 and why am I writing about it?

Well, first is the G560. It’s a speaker that marks Logitech’s foray into RGB speakers. I won’t go into details about the speaker’s features – you can check them out here or video here, but I will say the bundle’s a damn good deal for the speakers.

The speakers themselves work as advertised and are really nice to look at and listen to. They’re really loud and if you have the Lightsync sampler set up, they match whatever’s on your screen, including your Youtube videos. But what about the price, you ask?

The RRP for the G560 is RM999. Online and in-store, it retails closer to RM880, depending on who you’re buying from.

Now, if you were in the market for a mechanical keyboard, then yes, I think the G512 serves very nicely. It is much smaller than both my CM Storm (I have a Quickfire Pro and a Trigger) and the Tactile version of the keyboard is certainly much nicer than I anticipated.

This is one of those few keyboards where I can really type without looking at the keys too closely – I have tiny hands, and I think this is why it’s so comfortable for me.

RRP for the G512 is RM579. Online and in-store, it’s about RM455, again depending on the seller.

The Logitech G502 is a gaming mouse. It has a shitload of buttons which has made my keyboard fairly redundant when simply browsing. I did have a G102, which is a great starting mouse if you want to spoil yourself.

My biggest complaint about it is that it doesn’t have enough buttons (yes, I know, first world problems). The G502 comes with enough buttons that I have a few spare ones but at the cost of it being too big for my hands. I can’t reach the forward upper button, aka G8 easily with my thumb or finger. Small hand issues.

RRP is RM369. Online it’s anywhere from RM280 to RM310. Let’s go with RM280.

So by that, the simple maths is RM880 + RM455 + RM280 = RM1615. This is quite expensive compared to the bundle price. If you’re in the market for speakers and some additional peripherals, then I highly recommend the Lightsync G Bundle before it disappears.

Final note: Bear in mind that there are cheaper sellers available online (affiliate link), but the prices usually do not include shipping. The speakers are crazy heavy, and I’ve seen fees from as low as RM14.50.

[Geekiness] Volume button not working in Windows 10

Quick fix if your volume icon stops working erratically like mine does in Windows 10. Still waiting for the day Microsoft fixes this (happens only in Win 10, did not happen before).

  1. Open Task Manager. If you don’t know how, click on your Windows Start Menu then type “Task Manager.”
  2. Scroll right down to the bottom past Windows Processes to “Windows Explorer.”
  3. Right-click, select “Restart.
  4. ????
  5. PROFIT! You can now select your sound output (headphones vs monitor, etc) and change your volume.

You’d think they would have fixed it by now, but as this thread shows, it’s still happening today. Sigh.